LINAC LTD - PRIVACY POLICY - WEBSITES

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1. Introduction

Linac Ltd ("Linac", "we", "our" or "us") is committed to protecting the privacy and security of the personal information entrusted to us by our customers, website visitors, suppliers, partners and other individuals.

 

This Privacy Policy explains:

• what personal information we collect;

• why we collect it;

• how we use it;

• who we share it with;

• how long we retain it;

• how we protect it; and

• your rights under the UK General Data Protection Regulation (UK GDPR).

 

We encourage you to read this Privacy Policy carefully.

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2. Who We Are

Linac Ltd provides leadership development, learning and development consultancy, organisational development services and technology solutions - including the AuditKind SaaS platform.

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For the purposes of UK GDPR, Linac Ltd is the Data Controller for the personal information described within this Privacy Policy unless otherwise stated.

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Contact details:

Linac Ltd

The Limes

Bayshill Road

Cheltenham

GL50 3AW

Email: info@linac.co.uk

Telephone: 01242 323470

Website: https://www.linaclearning.co.uk/ and https://www.linactechnology.com/

 

3. Scope

This Privacy Policy applies to personal information collected through:

• our website;

• AuditKind SaaS platform;

• customer enquiries;

• training programmes;

• consultancy services;

• supplier relationships;

• marketing activities;

• recruitment;

• conferences and events;

• business communications.

 

4. Information We Collect

Depending upon your relationship with us, we may collect the following information.

Business Contact Information

• First name

• Last name

• Job title

• Employer / Company

• Business email address

• Business telephone number

• Business address

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Customer Information

Where you use our services, we may process:

• account details;

• user profiles;

• login information;

• customer support requests;

• audit information;

• operational records entered AuditKind by authorised users.

 

Technical Information

When using our website or systems we may collect:

• IP address

• browser type

• operating system

• device information

• pages visited

• date and time of access

• cookies and similar technologies

 

Recruitment Information

Where individuals apply for employment or consultancy opportunities we may collect:

• CVs

• employment history

• qualifications

• references

• contact details

 

5. Information We Do Not Intentionally Collect

We do not intentionally collect special category personal data unless specifically required for the provision of contracted services and supported by an appropriate lawful basis.

 

Examples include information relating to:

• health;

• racial or ethnic origin;

• political opinions;

• religious beliefs;

• trade union membership;

• sexual orientation;

• genetic or biometric information.

 

If such information is inadvertently received, it will be handled in accordance with applicable legislation.

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6. How We Collect Information

We collect personal information directly from you when you:

• contact us;

• request information;

• purchase our services;

• register for training;

• attend events;

• complete forms;

• use AuditKind;

• communicate with our staff.

 

Information may also be collected from:

• your employer;

• publicly available sources;

• referrals;

• social networking sites (where appropriate);

• authorised third parties.

 

7. Why We Use Your Information

We process personal information to:

• provide our services;

• manage customer relationships;

• administer contracts;

• deliver consultancy;

• provide learning programmes;

• operate AuditKind;

• respond to enquiries;

• provide customer support;

• improve our services;

• comply with legal obligations;

• maintain security;

• prevent fraud.

 

8. Lawful Basis for Processing

Depending upon the circumstances we rely upon one or more of the following lawful bases:

• Contract

• Legitimate Interests

• Legal Obligation

• Consent

• Vital Interests

• Public Task (where applicable)

 

Where consent is relied upon, individuals may withdraw consent at any time.

 

9. Marketing

Where permitted by law, we may use business contact information to provide updates about:

• new services;

• events;

• webinars;

• publications;

• industry insights.

 

Individuals may unsubscribe from marketing communications at any time using the unsubscribe link provided or by contacting us directly.

 

10. Cookies

Our website may use cookies and similar technologies to:

• improve website functionality;

• understand website usage;

• enhance user experience;

• support website security.

 

Where required, cookie preferences may be managed through our website cookie banner.

 

Further information is available in our Cookie Policy.

 

11. Selling & Sharing Personal Information

We do not sell personal information.

We may share information with trusted third parties where necessary to provide our services.

 

These may include:

• Microsoft Azure (cloud hosting)

• Microsoft 365 services

• technology partners supporting AuditKind

• professional advisers

• payment providers

• regulators where legally required

 

All third parties are expected to implement appropriate security and confidentiality measures.

 

12. International Transfers

Where personal information is transferred outside the United Kingdom, appropriate safeguards shall be implemented in accordance with UK GDPR.

 

These safeguards may include:

• UK International Data Transfer Agreement (IDTA)

• Adequacy Regulations

• Standard Contractual Clauses

• other legally recognised transfer mechanisms.

 

13. Security

Protecting your information is fundamental to our business.

We implement appropriate technical and organisational measures including, where applicable:

• Microsoft Azure cloud hosting

• encrypted communications using TLS

• role-based access controls

• strong authentication

• secure software development

• audit logging

• controlled system changes

• supplier due diligence

• secure backup arrangements

 

While no method of transmission or storage can be guaranteed to be completely secure, we continually review and improve our security controls.

 

14. Data Retention

We retain personal information only for as long as necessary to:

• provide our services;

• comply with legal obligations;

• resolve disputes;

• enforce contractual rights;

• meet legitimate business requirements.

 

When information is no longer required it is securely deleted or anonymised where appropriate.

 

15. Your Rights

Under UK GDPR you may have the right to:

• be informed;

• access your personal information;

• request correction;

• request deletion;

• restrict processing;

• object to processing;

• data portability (where applicable);

• withdraw consent where consent has been relied upon.

 

Requests may be submitted using the contact details provided below.

 

16. Automated Decision Making

Linac does not carry out automated decision-making or profiling that produces legal or similarly significant effects on individuals.

 

17. Data Breaches

If a personal data breach occurs that is likely to result in a risk to your rights and freedoms, we will respond in accordance with our Incident Response and Data Protection procedures and notify affected individuals and regulators where required by law.

 

18. Links to Other Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

 

19. Children's Privacy

Our services are intended for business users and are not directed at children under the age of 16.

We do not knowingly collect personal information from children.

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20. Changes to this Policy

We may update this Privacy Policy periodically to reflect changes in legislation, technology or our services.

The latest version will always be published on our website.

 

21. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact:

 

Linac Ltd

Email: info@linac.co.uk

Telephone: 01242 323470

Address:

The Limes

Bayshill Road

Cheltenham

GL50 3AW

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22. Complaints

If you are dissatisfied with how we have handled your personal information, please contact us first so that we can try to resolve your concerns.